Blog

Stop it with the sympathy - there’s a better way to support people

When someone is struggling, it is natural to feel for them if you are a caring, kind person. There is an important difference in how you deal with this feeling. Sympathy is the ability to feel concern for someone else but not the ability to step into their shoes and experience it from their perspective...

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3 things people say that are unintentionally unkind (and what to say instead)

Small talk, in particular, is littered with land mines when it comes to putting your foot in it...

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What’s the problem with being an ‘all or nothing’ type of person?

All or nothing people are often very happy to tell you that, and there are many things all or nothing people do well. They can be highly committed and enthusiastic about things making them an inspiring and creative leader, employee or life partner...

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Supporting your team through difficult life situations - is there a magic formula?

Stressful life events don’t have to be work-related to impact on performance or the workplace. It’s human nature to be affected by the challenging events that life can bring our way. Unfortunately, taking them into work is often unavoidable.

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